Protection & Service | Oak Motors Warranty and Inspection Documents



Oak Motors provides protection and service to our customers.
 

POWERTRAIN WARRANTY. Oak Motors includes an 18 month/18,000 mile powertrain warranty with every regular vehicle purchase, excluding economy line purchases.

PREFERRED CUSTOMER SERVICE WARRANTY. Oak Motors includes a 3 month/3,000 mile preferred customer service warranty with every regular vehicle purchase, excluding economy line purchases.

PREFERRED CUSTOMER SERVICE PROGRAM. We offer a preferred customer service program that includes all non warranty repairs to be performed at a discounted labor rate of $60 per hour. Additionally, we offer competitively discounted prices for the parts needed to make that repair. If you prefer to provide the parts, we will use your parts but we would not be able to provide our normal repair warranty of 12 months or 12,000 miles. We will also add a 10% discount for the entire repair bill if paid in full upon authorization.

We also provide published menu pricing for minor maintenance repairs that are only available to Oak Motors/Indiana Finance Company preferred customers.

The term of this preferred customer service program is for as long as you are a customer of Oak Motors and Indiana Finance Company in good standing.

CONVENIENT SERVICE. Each selling location has a service facility and waiting area except the Muncie location, which is serviced by the Anderson service facility. Service can be obtained at any service location, regardless of which Oak Motors you purchased from.


SUPERIOR FACILITIES. Each sales/service facility is a previous new car dealership: 38th St was a Hyundai dealership, Shadeland was a Mitsubishi dealership, South East St was a Ford dealership, and Anderson was a Pontiac dealership. The Muncie location was newly constructed by Oak Motors to better serve you.

TRAINED & CERTIFIED TECHNICIANS. Oak Motors has factory trained and ASE certified technicians that perform an extensive pre sale (PDI) inspection and reconditioning process. This highly trained staff is also your resource for any “after the sale” repairs you may need.

(PDI) PRE-DELIVERY INSPECTION. Oak Motors completes an extensive inspection of all working and non working mechanical components and features. We repair items related to safety and dependability. Cosmetic or accessory items may not be repaired if deemed not to add significant value verses cost of repair. The vehicle is priced and sold accordingly.

COURTESY TRANSPORTATION. Oak Motors provides courtesy transportation which includes a ride to home or work and even possibly a loaner vehicle, if the repair involves a covered part. Loaner vehicles are subject to availability and scheduling and the repair must be a minimum of eight labor hours.

AFTER THE SALE REPAIRS. Oak Motors offers a repair warranty of 12 months/12,000 miles on any repair performed in our service facility. We also perform a multi-point inspection at no charge for you to help quantify and anticipate any upcoming maintenance.
Click here to Contact Us and ask a specific question Click here to vie the Multi-Point Vehicle Inspection Form Click here to view the 18 month / 18,000 mile Powertrain Warranty Click here to view the 3 month / 3,000 mile Preferred Customer Service Warranty Click here to view the 36 month / 36,000 mile Preferred Customer Service Program